Privacy Policy

Last updated: March 2026

At Spiike, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

1. Information We Collect

When you use Spiike, we may collect:

• Account information: your name, email address, and secure login credentials
• Usage data: search history, influencer profiles viewed, and list uploads processed
• Payment data: handled entirely by our payment processor — we never store your card details
• Technical data: IP address, browser type, and device information for security and performance purposes

2. How We Use Your Information

• To provide, operate, and improve the Service
• To manage your account and subscription
• To track usage within your plan limits
• To send essential service communications — we do not send marketing emails without your consent

3. Influencer Data

All influencer data displayed on Spiike is sourced from publicly available social media profiles. This information is accessed through public APIs and other publicly accessible means. We only process data that creators have made publicly available on their profiles, and we do not collect or store any private or non-public information.

4. Legal Basis for Processing (GDPR)

If you are located in the European Union or European Economic Area, we process your personal data on the following legal bases:

• Contract performance: processing necessary to provide the Service you subscribed to
• Legitimate interest: improving the Service, preventing fraud, and ensuring platform security
• Legal obligation: where processing is required by applicable law
• Consent: where you have explicitly opted in (e.g. marketing communications)

For influencer data, we rely on legitimate interest — professionals who make their information publicly available on social media reasonably expect it to be used for business and marketing purposes.

5. International Data Transfers

Spiike operates globally. Your data may be processed and stored on servers located outside your country of residence, including in the United States. When we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

6. Data Sharing

We do not sell your personal data. We work with a limited number of trusted service providers strictly necessary to operate the Service — including payment processing, infrastructure, and data hosting. Each provider is carefully selected and bound by their own data protection obligations.

7. Data Retention

We retain your account data for as long as your account is active. Search history and results are kept to provide you with historical context and faster re-access. You may request deletion of your data at any time by contacting us.

8. Security

We implement industry-standard security measures to protect your data, including password hashing, HTTPS encryption, and secure HTTP-only session cookies. Our infrastructure is hosted on trusted cloud providers with strong security practices.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Cancel your subscription and close your account at any time
• Object to or restrict certain types of processing

10. Cookies

We use a single authentication cookie to keep you logged in. We do not use tracking, advertising, or third-party analytics cookies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of any significant changes by email before they take effect.

12. Contact

For any privacy-related questions or data requests, contact us at: [email protected]